Privacy Policy

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• phone numbers
• mailing addresses
• usernames
• passwords
• billing addresses

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Calendar Integration Data (Google and Microsoft/Outlook). Our AI assistant integrates with both Google Calendar and Microsoft Outlook Calendar to help you manage your calendar events across platforms. When you connect your calendar accounts, we collect and process the following information:

• Account access tokens for authentication (Google OAuth tokens and Microsoft Graph API tokens)
• Calendar IDs to identify which calendars you've granted access to
• Event IDs to reference specific calendar events
• Calendar event information (titles, dates, times, locations, descriptions) only when necessary to provide our services
• User profile information necessary for calendar access (email addresses, account identifiers)

Limited Data Storage: We only store the minimum necessary information including access tokens, calendar IDs, and event IDs for both Google and Microsoft calendar services. We do not store full calendar event content unless specifically required for the service you've requested.

API Compliance: Our use of calendar data adheres to both:

• Google API Services: Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements
• Microsoft Graph API: Our use of Microsoft Graph API and Outlook calendar data complies with Microsoft API Terms of Use and Microsoft Privacy Statement

We only use your calendar data to provide and improve our AI assistant services, and we do not sell, rent, or share your calendar data with third parties except as necessary to provide our services or as required by law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To provide AI assistant services. We process your calendar data and event information to enable our AI assistant to read, create, and manage calendar events on your behalf. This includes accessing your Google Calendar and Microsoft Outlook Calendar through authorized APIs to perform requested calendar operations.
• To enable calendar integration and automation. We process calendar access tokens, calendar IDs, and event IDs from both Google and Microsoft services to maintain the connection between your account and your calendars, allowing our AI assistant to perform calendar management tasks across platforms as you request.
• To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
• To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

• Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
  • Send users information about special offers and discounts on our products and services
  • Analyze how our Services are used so we can improve them to engage and retain users
  • Diagnose problems and/or prevent fraudulent activities
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.

Use of AI Technologies

We provide the AI Products through third-party service providers ("AI Service Providers"), including Google Cloud AI. As outlined in this Privacy Notice, your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products for purposes outlined in "WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?" You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

Our AI Products

Our AI Products are designed for the following functions:

• AI deployment
• AI automation
• AI bots and conversational assistants
• Multi-platform calendar management and event scheduling
• Google Calendar integration and automation
• Microsoft Outlook Calendar integration and automation
• Cross-platform calendar synchronization and management
• Text analysis and processing

AI Assistant Multi-Platform Calendar Integration

Our AI assistant can access and interact with both Google Calendar and Microsoft Outlook Calendar when you grant permission. The AI assistant performs the following calendar-related functions across both platforms:

• Reading calendar events: The AI can view your existing calendar events from both Google and Outlook calendars to understand your complete schedule and provide relevant assistance
• Creating new events: The AI can create new calendar events on either platform based on your requests, including setting titles, dates, times, locations, and descriptions
• Modifying existing events: The AI can update event details such as time, location, or description when requested, regardless of which platform the event was originally created on
• Cross-platform coordination: The AI can help coordinate events across both Google and Outlook calendars to avoid scheduling conflicts
• Managing calendar permissions: The AI operates within the scope of permissions you've granted through Google's OAuth authorization and Microsoft's authentication system

Platform-Specific Access: You can choose to connect either Google Calendar, Outlook Calendar, or both platforms. The AI assistant will only access the calendar platforms you explicitly authorize.

Data Minimization: Our AI assistant only accesses calendar information necessary to fulfill your specific requests across all connected platforms. We do not perform bulk calendar data processing or analysis beyond what's required for the requested service.

How We Process Your Data Using AI

All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties. This ensures high security and safeguards your personal information throughout the process, giving you peace of mind about your data's safety.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.

Calendar Data Retention (Google and Microsoft/Outlook): We store calendar access tokens, calendar IDs, and event IDs from both Google and Microsoft services only as long as you maintain active connections between your account and these calendar platforms. When you disconnect any calendar account (Google or Microsoft) or delete your account with us, we immediately delete all stored access credentials for the respective platform. We do not retain calendar event content beyond what's necessary for active session processing.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent:

If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Calendar Access Control (Google and Microsoft/Outlook):

You have full control over your calendar integrations and can manage your data access at any time for both platforms:

Google Calendar Control:

• Disconnect your Google account: You can revoke our access to your Google Calendar at any time through your account settings or directly through your Google account security settings
• Selective permissions: You can modify the specific calendars our AI assistant can access through Google's permission settings
• Data deletion: When you disconnect your Google account, we immediately delete all stored access tokens, calendar IDs, and event IDs
• Google's access controls: You can also revoke access directly through your Google Account permissions page

Microsoft/Outlook Calendar Control:

• Disconnect your Microsoft account: You can revoke our access to your Outlook Calendar at any time through your account settings or directly through your Microsoft account security settings
• Selective permissions: You can modify the specific calendars our AI assistant can access through Microsoft's permission settings
• Data deletion: When you disconnect your Microsoft account, we immediately delete all stored access tokens, calendar IDs, and event IDs
• Microsoft's access controls: You can also revoke access directly through your Microsoft Account app permissions page

API Compliance and Limited Use: In accordance with both Google API Services User Data Policy and Microsoft API Terms of Use, we use your calendar data solely to provide the calendar management services you've requested. We do not use your calendar data for advertising, nor do we allow humans to read your calendar data except when necessary for security purposes, to comply with applicable law, or when you provide explicit consent for specific purposes.

Opting out of marketing and promotional communications:

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

Cookies and similar technologies:

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at privacy@trav-nex.com or privacy@wiil.io.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

Certain US states, such as California, Colorado, Connecticut, Virginia, and Utah, provide their residents with specific rights regarding their personal information. This section describes your rights under these laws if you are a resident of one of these states.

Depending on your state, you may have the right to:

• Request access to and receive a copy of the personal information we hold about you.
• Request deletion of your personal information, subject to certain exceptions.
• Request correction of inaccurate personal information we maintain about you.
• Opt-out of the "sale" or "sharing" of your personal information (including for targeted advertising).
• Limit the use and disclosure of sensitive personal information.
• Not receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, please contact us using the details provided in "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?". We will verify your request using the information associated with your account or by requesting additional information. You may also designate an authorized agent to make a request on your behalf.

In addition to the rights outlined for residents of the EU, UK, Switzerland, Canada, and certain US states, other jurisdictions may provide specific privacy rights.

If you are located in a region with data protection laws that grant you rights not explicitly covered in this notice, please contact us. We are committed to complying with applicable data protection regulations and will address your request accordingly.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

Last updated: April 23, 2025

If you have questions or comments about this notice, you may email us at privacy@trav-nex.com or privacy@wiil.io, or contact us by post at:

Travnex.
1177 Market Street
San Francisco, CA 94103
United States

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by contacting us at privacy@trav-nex.com or privacy@wiil.io.

We will respond to your request within 30 days or as otherwise required by applicable law.